October 2023
An October that’s less about the spooks and more about the bots
A message from Karim
CEQUENS AI Agent
Meet CEQUENS AI Agent. Our multilingual chatbot ensuring seamless conversations with customers worldwide – in their preferred language. Elevate your customer service game with AI-powered excellence, revolutionizing your global engagement strategies.
Scroll to get the details...
PULSE
Dear partners,
Granted, Q4 is a crucial period for businesses. So, at this year’s annual strategy and planning meeting, the executive team and I came together to not only highlight how we can further focus on the smart utilization of technology in strategy development for obvious reasons, but to also assess the not so obvious elements required to help us continue to support businesses’ growth journey...
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A message from Karim
Dear partners,
Granted, Q4 is a crucial period for businesses. So, at this year’s annual strategy and planning meeting, the executive team and I came together to not only highlight how we can further focus on the smart utilization of technology in strategy development for obvious reasons, but to also assess the not so obvious elements required to help us continue to support businesses’ growth journey.
Our conversations took us to the market’s perception of the added value of stellar customer experience. Although there is no denying that omnichannel engagement is now a priority for industries across the board, our findings indicated that some were still not clear on which solution to opt for.
The answer is quite simple. As a trailblazer in AI and customer engagement solutions, CEQUENS AI Agent aims to revolutionize the CX space through generating data-driven, personalized responses that take banal bot engagements from rigid to conversational.
The impact does not stop there. When implemented effectively, AI Agent can enhance customer satisfaction, drive sales, and boost brand loyalty, all of which have a positive impact on your bottom line.
In these economically challenging times that underscore the need for fast, simple, consistent, and reliable interactions at every corner, I can assure you that CX is most definitely a safe bet.
We do believe we have just the solution. If you haven’t yet, allow me to personally invite you to explore our AI Agent and experience humanized interactions like never before.
Yours sincerely,
Karim Khorshed
Co-founder and CEO
Back
Ⓒ2023 CEQUENS. All rights reserved.
We’ve been manifesting the power of the dot this month in major prestigious events while introducing one more thing to our product portfolio.
Subscribe to the Newsletter
The future of customer engagement
No more language hurdles
Setup takes just 3 minutes
Contextual intelligence and human-like conversations
EVENTS
Views from Dubai World Trade Centre
We participated in GITEX – the largest tech event of 2023 – in partnership with Amazon Web Services (AWS).
The team was all smiles and energy as they connected with various vendors in the AWS Marketplace. We enjoyed speaking to everyone who stopped by to learn more about our platform and we’re looking forward to hearing from you again.
WHITE PAPER
The Role of FinTech Companies in Promoting Financial Resilience:
A Social Perspective
White Paper written by Ashraf Othman, VP Commercial Strategy Execution.
CEQUENS Chats is Back
We dropped a new episode of your favorite podcast covering all things tech, innovation, and industry leadership. Check it out!
Limited early access registration is now open. Be among the first to experience it!
From the Blog
Blog
They want it, and they want it now: The rise of Q-commerce
Blog
Customer service this sale season: Don't let the pressure get to you
case study
Koinz: Next level B2B and B2C engagement with WhatsApp Business API
GITEX 2023
More events we attended this month:
We are proud to announce the opening of our new headquarters office in the vibrant city of Dubai, fortifying our presence in the Middle East and North Africa region. This prestigious new location in One Central DWTC is designed to foster collaboration and creativity, with state-of-the-art facilities and amenities.
Our new HQ office is now open in Dubai
Read the full press release
– Karim Khorshed, CEO
“Our establishment in Dubai positions us to offer enhanced support to our valued clients in the region, allowing us to nurture stronger connections and deliver customized solutions and services tailored to their evolving requirements.”
Listen now
Listen now
TECHNE SUMMIT
GSMA
WAS #18
OCTOBER 2023
PULSE
Talk to sales
Scroll to get the details...
An October that’s less about the spooks and more about the bots
We’ve been manifesting the power of the dot this month in major prestigious events while introducing one more thing to our product portfolio.
Meet CEQUENS AI Agent. Our multilingual chatbot ensuring seamless conversations with customers worldwide – in their preferred language. Elevate your customer service game with AI-powered excellence, revolutionizing your global engagement strategies.
CEQUENS AI Agent
The future of customer engagement
Secure your spot
No more language hurdles
Setup takes just 3 minutes
Contextual intelligence and human-like conversations
Limited early access registration is now open. Be among the first to experience it!
A message from Karim
Dear partners,
Granted, Q4 is a crucial period for businesses. So, at this year’s annual strategy and planning meeting, the executive team and I came together to not only highlight how we can further focus on the smart utilization of technology in strategy development for obvious reasons, but to also assess the not so obvious elements required to help us...
Read more
WHITE PAPER
White Paper written by Ashraf Othman, VP Commercial Strategy Execution.
The Role of FinTech Companies in Promoting Financial Resilience:
A Social Perspective
From the Blog
Blog
They want it, and they want it now: The rise of Q-commerce
BLOG
Customer service this sale season: Don't let the pressure get to you
case study
Koinz: Next level B2B and B2C engagement with WhatsApp Business API
Ⓒ2023 CEQUENS. All rights reserved.
Job Openings
Explore Positions
Come and transform communications with us, or let a friend know we’re hiring.
Follow us:
Loving CEQUENSE PULSE?
Share it via:
Subscribe to the Newsletter
A message from Karim
Dear partners,
Granted, Q4 is a crucial period for businesses. So, at this year’s annual strategy and planning meeting, the executive team and I came together to not only highlight how we can further focus on the smart utilization of technology in strategy development for obvious reasons, but to also assess the not so obvious elements required to help us continue to support businesses’ growth journey.
Our conversations took us to the market’s perception of the added value of stellar customer experience. Although there is no denying that omnichannel engagement is now a priority for industries across the board, our findings indicated that some were still not clear on which solution to opt for.
The answer is quite simple. As a trailblazer in AI and customer engagement solutions, CEQUENS AI Agent aims to revolutionize the CX space through generating data-driven, personalized responses that take banal bot engagements from rigid to conversational.
The impact does not stop there. When implemented effectively, AI Agent can enhance customer satisfaction, drive sales, and boost brand loyalty, all of which have a positive impact on your bottom line.
In these economically challenging times that underscore the need for fast, simple, consistent, and reliable interactions at every corner, I can assure you that CX is most definitely a safe bet.
We do believe we have just the solution. If you haven’t yet, allow me to personally invite you to explore our AI Agent and experience humanized interactions like never before.
Yours sincerely,
Karim Khorshed
Co-founder and CEO
Back
